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security & privacy
policies
faqs
Cynthia
Hill
2500 E. Imperial Hwy #201-111
Brea, CA 92821
contact
us at
(714)
294-2257
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FREQUENTLY
ASKED QUESTIONS
Q: How do I know you have received my order?
Q: When will I receive my order?
Q: What payment options do you offer?
Q: Is it safe to shop with Cynthiahill.com?
Q: What is your return policy?
Q: How do I return an item?
Q: Do you share customer information?
Q: How do I contact Cynthia Hill if I have a
question?
Q: How do
I know you have received my order?
A: You will receive a confirmation E-mail indicating that it has
been received. Phone and fax orders will also receive an E-mail
confirmation, if an E-mail address is provided.
Q: When will I receive my order?
A: Most orders will be shipped within 1-5 business days of order
confirmation. Standard carriers. Actual delivery times will vary
based on method of shipment chosen and your geographic location.
Q:
What payment options do you offer?
A: We accept Visa, MasterCard, and American Express.
Q:
Is it safe to shop with Cynthiahill.com?
A: PayPal automatically encrypts your confidential information in
transit from your computer to ours using the Secure Sockets Layer
protocol (SSL) with an encryption key length of 128-bits (the highest
level commercially available). Before you even register or login
to our site, our server checks that you're using an approved browser
- one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is
heavily guarded both physically and electronically. Our servers
sit behind an electronic firewall and are not directly connected
to the Internet, so your private information is available only to
authorized computers.
Q:
What is your return policy?
A: Returns and exchanges are accepted at any time. Items must be
in good condition and in the original packaging, with the original
accessories and papers. Shipping and handling costs will be refunded
if the item is defective or shipped as a result of our error. Refunds
are credited upon receipt of the merchandise.
Q:
How do I return an item?
A: Pease print your name and address, the order number and reasons
for return on a separate piece of paper and send the package to:
Cynthia Hill 2500 E. Imperial Hwy #201-111 Brea, CA 92821 USA For
your protection, please use UPS or Insured Parcel Post for shipment.
Q:
Do you share customer information?
A: We don't sell, trade, rent or otherwise distribute your personal
information to any company outside of Cynthiahill.com.
Q:
How do I contact Cynthia Hill if I have a question?
A: Feel free to contact Cynthia Hill with your questions, comments
or suggestions. You may contact her via:
contact
us at: (714) 294-2257
E-mail: HillCynthia@hotmail.com
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